Heat Wave Stove & Spa   2840 28th St  Boulder,CO80301   (303) 442-7980
Heat Wave Stove & Spa
2840 28th St
BoulderCO 80301
 (303) 442-7980

Reviews Of Heat Wave Stove & Spa

4.64 22 Reviews
Smith,
Smith,
Jul 22, 2018

The technical service itself for my pellet stove has been wonderful. The clean/service/fix appointments have always been very positive experiences, their technician is great, and everything is clean/working well when they leave. The problem is they don’t keep enough technicians available to service the customers they have, yet they keep selling to more people. My pellet stove went out in the middle of winter, and it was 6 very long, cold weeks before I could get someone to look at it. Their attitude is “take it or leave it.” You don’t get a choice of days or anything — you’d better be able to accommodate their schedule, or you will be waiting even longer. If you want your stove cleaned/serviced, plan several months out. Sometimes they don’t even schedule cleaning/yearly service when they are very busy during the winter. So you definitely want to schedule yearly cleanings in the warmer months.

Richard Polk
Richard Polk
Jul 20, 2018

I've bought several fireplaces from Heat Wave they are all great, however, one had a manufactures design defect and Heat Wave kept coming back, figured out what was wrong and made the manufacturer supply a newly designed replacement part - without any additional cost to me. Short long - You can trust Heat Wave they sell and correctly install really nice fireplaces and spas at a fair price.

Richard Polk
Richard Polk
Jul 20, 2018

I've bought several fireplaces from Heat Wave they are all great, however, one had a manufactures design defect and Heat Wave kept coming back, figured out what was wrong and made the manufacturer supply a newly designed replacement part - without any additional cost to me. Short long - You can trust Heat Wave they sell and correctly install really nice fireplaces and spas at a fair price.

Weiss,
Weiss,
Jul 16, 2018

Jeremiah and staff provided a great customer experience.

Polk,
Polk,
Jul 15, 2018

I've bought several fireplaces from Heat Wave they are all great, however, one had a manufactures design defect and Heat Wave kept coming back, figured out what was wrong and made the manufacturer supply a newly designed replacement part - without any additional cost to me. Short long - You can trust Heat Wave they sell and correctly install really nice fireplaces and spas at a fair price.

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